10:00am - 5:00pm EST


10:00am - 5:00pm EST


10:00am - 5:00pm EST


10:00am - 5:00pm EST


10:00am - 5:00pm EST


10:00am - 1:00pm EST



Our agents are available via email, instant messenger and telephone during peak hours. Please schedule appointments with your agent to speak after these hours if needed.

eTAO Group, LLC is a member of:
  • TRUE (Travel Retailers Universal Enumeration)
  • OSSN (Outside Salse Support Network)

About EnchantingCaribbean.com

Enchanting Caribbean is a division of eTAO Group, LLC, a cooperative of travel agents, each with their own specialty. eTAO Group, LLC also maintains Enchanting Ireland and Beyond, a specialty site for travel to Ireland, and eTravelAgencyOnline a general travel website.


With over 30 collective years in the travel industry, our agents hold certifications for destinations from Ireland to Disney World and from Sandals Resorts to SuperClubs. We take our vacations seriously, documenting them and taking notes for our clients, passing on as much first-hand information as possible.

Committment To Clients

Our online agency is unique in that we work with our clients mainly via email to ensure we answer your questions in writing, allowing you to absorb information at your own pace. We know our clients are busy and it is difficult to talk about vacation plans during work therefore we make time to talk with our clients after hours and even respond to your emails at all hours of the day, night and weekends. You'll find our committment to you as though you are our only client!


Enchanting Caribbean is located in Philadelphia, Pennsylvania and since our agents work from home, we have agents all over the region including Baltimore, Maryland.

Better Business Bureau

We were members of the Better Business Bureau for many years starting in 2002 however the BBB raised rates considerably during the recession just for us to link to our profile and verify who we are. Sadly, they made some mistakes and while we tried to get them to correct it -- who do you call to report the BBB to? We have since decided to drop the BBB however we have no reports against us and ecourage you to call your local office to verify this.

Default Departure City

My Airport:

We have amazing deals with tour operators that have low-cost charter flights from certain cities to destinations throughout the Caribbean and Mexico. To help offer you the best price, we need to know where you're home airport.